CLARIFICATION TEXT AND PRIVACY POLICY REGARDING THE PROCESSING OF YOUR PERSONAL DATA
VERBIS (Data Controller Information):
Title: IC ANTBEL ANTALYA BELEK TURİZM YATIRIMLARI ANONİM ŞİRKETİ
Address: Güzelyurt Mahallesi Havalimanı Caddesi No:5 Aksu/Antalya.
Contact information: ichotels@hs01.kep.tr
Group hotels:
IC HOTELS GREEN PALACE & VILLAS
IC HOTELS AIRPORT
IC HOTELS SANTAI FAMILY RESORT
In accordance with the Law No. 6698 on the Protection of Personal Data (“KVK Law”), the Communiqué on the Procedures and Principles to be Followed in Fulfillment of the Obligation to Inform, and the relevant legislation, within the scope of our hotel and tourism activities, we take the necessary measures to ensure an appropriate level of security in order to prevent the unlawful processing of and access to your personal data and to ensure its protection during the processing and transfer of your personal data to third parties. With full awareness of this responsibility, as the Data Controller, we process your personal data as explained below and within the limits required by the legislation. When you visit our page, you will be deemed to have been informed from the moment you click on and first review this clarification text.
PERSON PROCESSING YOUR DATA:
As IC ANTBEL ANTALYA BELEK TURİZM YATIRIMLARI ANONİM ŞİRKETİ, we are the legal entity that determines the purposes and means of processing your personal data and is responsible for establishing and managing the data recording system. Once you give your explicit consent regarding the processing of your personal data, or upon the information we provide in cases where explicit consent is not required, our Company will start processing your personal data by ensuring data security. While processing your personal data, we may authorize one or more data processors and have your data processed by them by ensuring the necessary level of security.
The categories and descriptions of personal data to be processed within this scope are as follows:
- Identity Information: Name and surname, name and surname of accompanying guest(s), nationality, place and date of birth; Turkish ID, driving license and passport numbers, including date and place of issue.
- Contact Information: Address, telephone number, e-mail address.
- Financial Information: Mobile invoice information, bank account information, payment card number and other payment information.
- Loyalty program memberships and information regarding purchased products or services.
- Guest comments, feedback and complaint data: Special preferences regarding accommodation, marketing and communication; evaluations, opinions or complaints about brands and facilities.
- Other: Information regarding reservations, travel history; participation in competitions, draws or marketing programs, information on vehicles used to reach the facility; reserved hotel, airline and rental car packages; groups associated with stays at the facilities, frequent flyer or Travel Partnership Program memberships and membership numbers, information provided in membership and account applications.
Collection and processing of data for contractual relationship: If a contractual relationship has been established with our guests and prospective guests, the collected personal data may be used without obtaining the guest’s consent. However, such use is carried out in line with the purpose of the contract. Data is used to the extent necessary for better performance of the contract and the requirements of the service, and updated by contacting guests when necessary. On the other hand, data left to us by our prospective guests is processed in order to provide them with easier and higher-quality service in the future. Such data is deleted upon request if it has not turned into a contractual relationship.
Purposes of Collecting and Processing Security Data at the Facilities: As IC Antbel Antalya Belek Turizm Yatırımları A.Ş., acting as the data controller under Law No. 6698, your security camera footage obtained due to your visit is collected to ensure the security of both our company and you, and to enable our company to provide services to you safely. Your personal data is not used for purposes other than those listed; it is processed based on the legal ground of the legitimate interest of the data controller regulated under Article 5/2(f) of the KVKK. As a rule, your collected personal data is not shared with any third party or institution. However, it may be shared to fulfill requests from legally authorized public institutions and organizations for the purpose of fulfilling legal obligations regulated under Article 5/2(ç) of the law. Once the purpose of collection ends, your data is destroyed.
BASIC RULES REGARDING THE PROCESSING OF PERSONAL DATA
Your personal data is collected and processed based on the fundamental principles of lawful processing and transparency, processing for specific, explicit and legitimate purposes, data minimization, accuracy and being up to date, retention for the period necessary, security, and accountability.
The data of employees or other persons at IC Antbel Antalya Belek Turizm Yatırımları A.Ş. is confidential. No one may use, copy, reproduce, transfer to others, or use such data for any purpose other than business purposes without contractual or legal compliance.
All necessary technical and administrative measures are taken to protect the personal data collected by IC Antbel Antalya Belek Turizm Yatırımları A.Ş., to prevent unauthorized persons from accessing it, and to prevent our guests and prospective guests from being victimized. Within this framework, it is ensured that software complies with standards, third parties are carefully selected, and the data protection policy is observed within the company. Security measures are continuously renewed and improved. IC Antbel Antalya Belek Turizm Yatırımları A.Ş. conducts the necessary internal and external audits regarding the protection of personal data.
LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA, PURPOSES FOR WHICH IT MAY BE PROCESSED, METHODS BY WHICH IT MAY BE OBTAINED, AND WHICH OF YOUR DATA MAY BE PROCESSED:
Your personal data may vary depending on the service, product or commercial activity provided by our Company; it may be collected verbally, in writing or electronically through automatic or non-automatic methods, offices, branches, dealers, call center, website, social media channels, mobile applications and similar means.
Your personal data may be processed by being created and updated as long as you benefit from our Company’s products and services.
This Policy prepared by our Company states that your personal data may be processed pursuant to Articles 5 and 6 of the KVK Law, the Identity Notification Law and other relevant legislation provisions.
In addition, your collected personal data may be processed for marketing, service development, customer satisfaction, security, reporting and fulfillment of legal obligations.
For these purposes, your personal data listed in ANNEX-1 may be processed.
SHARING OF YOUR PERSONAL DATA:
Your collected personal data may be transferred to our affiliates, business partners, suppliers, group companies and legally authorized public institutions.
This information form is an integral part of the contracts.
DESTRUCTION OF YOUR PERSONAL DATA:
Data is stored for the periods stipulated by the legislation and is deleted, destroyed or anonymized at the end of such periods.
YOUR RIGHTS REGARDING THE PROCESSING OF YOUR PERSONAL DATA:
Within the framework of Article 11 of the KVK Law, you may apply to our company and submit the following requests: to learn whether your personal data is being processed, to request information if it has been processed, to learn the purpose of processing your personal data and whether it is used in accordance with that purpose, to learn the third parties to whom your personal data has been transferred domestically or abroad, to request correction if personal data has been processed incompletely or incorrectly, to request the deletion, destruction or anonymization of your personal data if the reasons requiring its processing cease to exist under Article 7 of the KVK Law, to request notification of the transactions carried out pursuant to subparagraphs (d) and (e) to third parties to whom your personal data has been transferred, to object to the emergence of a result against you through analysis of the processed data exclusively by automated systems, and to request compensation if you suffer damage due to unlawful processing of your personal data.
You may exercise the above rights in accordance with the KVK Law, the Communiqué on the Procedures and Principles of Application to the Data Controller published on 10.03.2018, and the relevant current legislation by using the “Application Form” available at www.ichotels.com.tr, by personally applying with a wet-signed petition to Havaalanı yolu üzeri IC Hotels Airport Aksu/ANTALYA for applications concerning IC ANTBEL ANTALYA BELEK TUR.YAT.A.Ş., by sending it to this address via notary, or by e-mail via Registered Electronic Mail to ichotels@hs01.kep.tr for IC ANTBEL ANTALYA BELEK TUR.YAT.A.Ş. The phrase “Information Request Within the Scope of the Personal Data Protection Law” must be written in the application submission.
For a person other than the relevant person to submit a request, there must be a notarized special power of attorney issued by the relevant person on behalf of the applicant.
Your requests duly submitted to our Company within this scope will be concluded within thirty days at the latest. If the fulfillment of your requests requires an additional cost, our Company may charge the applicant the fee specified in the tariff determined by the Personal Data Protection Board (“Board”). If our Company responds to your application through a recording medium such as CD or flash memory, a fee not exceeding the cost of the recording medium may be requested.
Our Company may request information from the applicant in order to determine whether the applicant is the personal data owner, and may ask the relevant person questions regarding the application in order to clarify the matters specified in the application.
Our Company may reject the applicant’s request by explaining the reason in the following cases: processing personal data for purposes such as research, planning and statistics by anonymizing it through official statistics; processing personal data for artistic, historical, literary or scientific purposes or within the scope of freedom of expression, provided that it does not violate national defense, national security, public security, public order, economic security, privacy of private life or personal rights or constitute a crime; processing personal data within the scope of preventive, protective and intelligence activities carried out by public institutions and organizations authorized by law to ensure national defense, national security, public security, public order or economic security; processing personal data by judicial authorities or enforcement authorities in relation to investigation, prosecution, trial or execution proceedings; personal data processing being necessary for the prevention of crime or criminal investigation; processing of personal data made public by the personal data owner; personal data processing being necessary for the execution of supervisory or regulatory duties and disciplinary investigation or prosecution by authorized public institutions and organizations based on authority granted by law; personal data processing being necessary for the protection of the economic and financial interests of the State concerning budget, tax and financial matters; the possibility that the personal data owner’s request may prevent the rights and freedoms of other persons; requests requiring disproportionate effort; or the requested information being publicly available.
Pursuant to Article 14 of the KVK Law, if the application is rejected, the response is found insufficient, or no response is given within the required period, the personal data owner may file a complaint with the Board within thirty days from the date on which they learn of our Company’s response and in any case within sixty days from the date of application.
IC ANTBEL ANTALYA BELEK TUR.YAT.A.Ş. reserves the right to make changes to the statements on this page. A link to the current “Personal Data Protection and Privacy Policy” is available on the home page of the website. The latest update date and update number of the Policy are stated at the end of this text. Any change made to the Policy becomes effective upon publication of the amended statement on the website. Publication date of the Clarification Text and Policy update: 03 October 2024
Last update: 03 October 2024
Application form: For the Application Form, please Click here
ANNEX-1: For Personal Data Categories, please Click here
